Privacy Policy
Last updated: August 2026
Overview
Guitarclimb is built by Guitar Climb LLC. We respect your privacy and are committed to protecting the personal data you share with us. This policy explains what data we collect, how we use it, and your rights regarding that data.
Information We Collect
Account Information (Optional)
If you choose to create an account, we collect:
- Email address — used for account creation, sign-in, and account recovery.
- Name — if provided through Sign in with Apple. Apple may provide a relay email address instead of your real email, and we respect this choice.
Creating an account is optional. You can use the app without signing in, and all features work fully without an account.
Practice Activity Data (If Signed In)
If you sign in, the following data is synced to our secure cloud servers to enable cross-device access:
- Practice session timestamps and durations
- Which features you used (e.g., Tuner, Scale Library, Metronome)
- Feature-specific context (e.g., which key or scale you were practicing)
- Streak and progress statistics
This data is used solely to provide you with your practice history and progress tracking across your devices. It is never shared with third parties or used for advertising purposes.
If you do not sign in, all practice data remains stored locally on your device and is never transmitted anywhere.
App Preferences (If Signed In)
Your app settings (appearance mode, tuner preferences, display options) are synced to our servers if you are signed in, allowing your settings to follow you across devices.
Anonymous Usage Analytics
We use TelemetryDeck to collect anonymous, privacy-safe usage analytics. This helps us understand which features are most useful and how to improve the app. TelemetryDeck does not collect personally identifiable information, does not use cookies, and does not track users across apps. No consent is required. See TelemetryDeck's Privacy Policy for details.
Marketing Communications (With Your Consent)
If you create an account in the app, your email address is shared with Loops (our email marketing service) for transactional and marketing communications such as:
- Welcome emails with practice tips
- Trial expiration reminders
- Product updates and new features
- Special offers and promotions
You can unsubscribe from marketing emails at any time using the unsubscribe link included in every email. Unsubscribing from marketing emails does not affect your app account.
We do not sell, rent, or share your email address with third parties for their marketing purposes.
Data Storage and Security
Account data and synced practice data are stored on servers provided by Supabase (supabase.com), hosted on Amazon Web Services (AWS) infrastructure. Data is encrypted in transit (TLS) and at rest.
Your practice data is protected by row-level security policies, meaning only you can access your own data.
Data Deletion
You can request deletion of your account and all associated data at any time by:
- Contacting us at chezy@guitarclimb.com
- Signing out of the app and requesting account deletion through Settings
Upon account deletion, all your practice data, preferences, and profile information are permanently removed from our servers. This action cannot be undone.
Deleting the app from your device removes all locally stored data.
Third-Party Services
The app integrates with the following third-party services:
- Apple StoreKit — for subscription management and payment processing. We do not have access to your payment details. See Apple's Privacy Policy.
- Apple Sign in with Apple — for authentication. Apple may provide a relay email address instead of your real email, per your preference.
- Supabase — for user authentication and cloud data storage. See Supabase's Privacy Policy.
- TelemetryDeck — for anonymous app usage analytics. No personal data is collected. See TelemetryDeck's Privacy Policy.
- Loops — for email communications. See Loops' Privacy Policy.
We do not integrate any advertising networks or tracking frameworks.
Children's Privacy
Guitarclimb is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us at chezy@guitarclimb.com.
Your Rights
For EU/EEA Residents (GDPR)
You have the right to access, rectify, delete, restrict processing, and port your data. You also have the right to withdraw consent at any time. Contact us to exercise these rights.
For California Residents (CCPA)
You have the right to know what personal information we collect, request deletion of your data, and opt out of any sale of personal information. We do not sell personal information.
Email Marketing Compliance
- CAN-SPAM (US) — every email includes an unsubscribe link. Unsubscribe requests are honored within 10 business days.
- GDPR (EU) — marketing emails require explicit opt-in consent. You can withdraw consent at any time.
- CASL (Canada) — similar to GDPR, express consent is required for marketing communications.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Guitar Climb LLC